Representative NetResults Tracker Customers
More than 1000 companies, from over 35 countries, have licensed NetResults Tracker for bug tracking, defect tracking, workflow and process management, help desk, and automated support. They have purchased licenses for over 50,000 employees, partners, and customers.
These companies represent all segments of industry, including: broadcasting, consulting, education, entertainment, finance, government, hardware, health care, manufacturing, pharmaceuticals, retail, software, systems integration, telecommunications, transportation, and utilities.
Technology
Adobe Systems Manufacturing
Applied Materials |
Communications & Media
Airspan Communications Financial Services
Bank Cial Government
CCSF Human Services Health Care
Air Liquide |
Energy
Osaka Gas Consumer / Retail
Bass Brewers Education
McGill University IT Services
Enkon Information Systems Other
Boston Consulting Group |
Customer Testimonials
"I think this is a great product. The more I use it the more features I discover. It seems to be a very well thought out product, defect free and extremely flexible. If only all the software we installed was this easy." — Stephen, ACNielsen
"I used Tracker to keep track of outstanding technical issues in my previous company. Tracker proved to be an intuitive yet powerful piece of software that made my life much easier. Now, I am recommending Tracker to the management in my new company..." — Eric, eBridge
"We have been a Tracker house for about 8 months now. ... I love the product. We have found them to be excellent for us. Price per performance is terrific. ...The screens allow for 100% customization. Many of the competitive products just can't customize. This is their greatest feature. Maintenance of the system and support overall of the database is very easy and does not require specific training or skills. Simple HTML interface. ... Matter of fact, the company has been outstanding with providing almost immediate bug fixes on the rare occasion we needed one. They also have provided a 100% of every feature request we have recommended. The customer service offered is of the highest standards I have seen in this particular industry." — Betsy, Zayante
"I give Tracker a strong recommendation. ... We were able to configure Tracker to our development process and start using the system live in less than 2 days. Since installing it on our intranet IIS server, we haven't had to perform any maintenance on it (8 months now), other than regular backup. ... The interface is very straightforward and we only have to spend about 5 minutes bringing a new user up to speed on how to use the system. ... Basically anyone on our network can access the system at anytime. We also have a remote QA group on a different continent that is able to effectively participate in our daily development activities via secure web access to Tracker. ... In our search we had a requirement for a web-based interface that was affordable. At that time Tracker was roughly 3-5 times cheaper than anything else. ... Because it's easy to use, we got immediate buy-in from all members of our staff. Using the system, we were able to launch our service in a very short period of time." — Dave, PlanetID
"I would like to express how I am very impressed with your support staff. I have emailed several times, and each time I have received an extremely fast response, which proved very helpful. I am extremely happy with the results we have seen from both the performance and support of Tracker, and have encouraged and recommended it's usage in several departments throughout Philips. I'm glad we are working with a product that has such a reliable customer/technical support service. I will be continuing to recommend it to Philips and other companies I come in contact with. Thanks so much NetResults!" — Anne H, Philips Digital Networks